1
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I know what I need.

2
00:00:02,120 --> 00:00:04,300
I'd like help finding something that fits.

3
00:00:04,860 --> 00:00:08,440
And I'd like to reach someone who needs what I can

4
00:00:08,440 --> 00:00:08,900
supply.

5
00:00:09,700 --> 00:00:12,620
Advertising helps connect those two sides and funds

6
00:00:12,620 --> 00:00:13,920
substantial parts of the Internet.

7
00:00:14,760 --> 00:00:16,320
Anna pays to reach potential customers.

8
00:00:17,140 --> 00:00:19,640
Maya spends time deciding what deserves her attention.

9
00:00:20,400 --> 00:00:23,880
A personal agent could change where that attention goes.

10
00:00:24,360 --> 00:00:27,120
It starts with Maya's expressed need and the information

11
00:00:27,120 --> 00:00:28,400
she permits it to use.

12
00:00:28,960 --> 00:00:31,440
Then it helps compare relevant offerings.

13
00:00:32,060 --> 00:00:35,280
This time, I want petite maternity clothing delivered

14
00:00:35,280 --> 00:00:35,820
home.

15
00:00:36,540 --> 00:00:39,660
In the intended experience, Intent Registry connects

16
00:00:39,660 --> 00:00:42,280
permitted intentions with authoritative merchant

17
00:00:42,280 --> 00:00:42,880
information.

18
00:00:43,520 --> 00:00:46,600
If this produces more useful matches, some acquisition

19
00:00:46,600 --> 00:00:49,120
spending could move toward the services that support

20
00:00:49,120 --> 00:00:51,300
discovery and completed transactions.

21
00:00:51,967 --> 00:00:55,940
I'd judge it by what it costs to gain a customer, and

22
00:00:55,940 --> 00:00:57,790
whether the purchase works out.

23
00:00:58,540 --> 00:01:00,320
Those services still cost money.

24
00:01:01,140 --> 00:01:03,800
Better efficiency has to be demonstrated, including what

25
00:01:03,800 --> 00:01:04,820
happens after returns.

26
00:01:05,620 --> 00:01:08,160
The cooperative would be customer-owned and

27
00:01:08,160 --> 00:01:09,600
customer-governed.

28
00:01:10,100 --> 00:01:12,100
Customers would have a stake in the shared intermediary

29
00:01:12,100 --> 00:01:14,000
and a voice in how it operates.

30
00:01:15,000 --> 00:01:17,320
Sharing economic value with customers is part of the

31
00:01:17,320 --> 00:01:17,520
idea.

32
00:01:17,960 --> 00:01:20,960
And I still decide how my information is used.

33
00:01:21,600 --> 00:01:22,220
Exactly.

34
00:01:22,940 --> 00:01:24,240
Participation depends on permission.

35
00:01:24,760 --> 00:01:26,940
The form of customer benefits and the rules for sharing

36
00:01:26,940 --> 00:01:28,420
them remain unsettled.

37
00:01:29,260 --> 00:01:32,300
The test is whether Maya finds something suitable, Anna

38
00:01:32,300 --> 00:01:35,120
gains a worthwhile customer, and the exchange can support

39
00:01:35,120 --> 00:01:35,640
itself.

40
00:01:36,220 --> 00:01:38,780
Could this make online discovery work better for both of

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them?
